1. Agreement and eligibility
These Terms of Service (“Terms”) are an agreement between you and Bunlead (“Bunlead,” “we,” “our,” or “us”) governing your use of bunlead.com, the Bunlead application, browser extension, API, and related products and services (the “Service”). By creating an account, using the Service, or placing an order, you agree to these Terms and our Privacy Policy.
If you use Bunlead for an organization, you confirm that you have authority to bind it. You must be at least 18 years old and legally able to enter into this agreement.
2. The Service
Bunlead provides B2B lead and company search, professional contact data, enrichment, signals, mentions, exports, integrations, and API access. Available features, credits, usage limits, and support depend on the plan or offer you choose. We may improve or change features; if a material change significantly reduces a paid plan’s core functionality, we will provide reasonable notice where practical.
3. Accounts and security
Provide accurate account information, keep it current, and protect your credentials. You are responsible for authorized users and activity under your account. Do not share access outside your permitted team, bypass usage or security controls, or use someone else’s account without permission. Notify support@bunlead.com promptly if you suspect unauthorized access.
4. Acceptable and lawful use
Use the Service only for lawful business purposes. You are responsible for deciding whether you may collect, use, enrich, export, or contact a person using information obtained through Bunlead, and for complying with applicable privacy, marketing, and platform rules.
Do not use the Service to send unlawful spam; contact people after an applicable opt-out; harass, deceive, or impersonate anyone; infringe privacy or intellectual-property rights; distribute malware; gain unauthorized access; evade rate limits; overload the Service; or resell or scrape Bunlead’s data or software beyond the rights in your plan. You are responsible for your outreach, including required notices, consent where applicable, sender identification, and unsubscribe processes.
5. Your data and integrations
You retain rights in data and content you submit to Bunlead (“Customer Data”). You permit us to host, process, transmit, and display it as needed to provide, secure, support, and improve the Service and as described in our Privacy Policy. You confirm that you have the rights and permissions needed to provide Customer Data and to connect third-party services.
Connected services and external data sources may have their own terms. When you enable an integration or request an action involving it, you authorize the exchange of information needed for that action.
6. Plans, credits, and trials
Current plan prices, billing intervals, included credits, feature limits, and any trial or promotional terms are shown on our pricing page or at checkout. Bunlead uses credits for certain data actions. The credit cost and conditions for an action are shown in the product or applicable plan details. Free search and paid data actions may have different rules.
Credits are a usage allowance for the Service, not cash or a stored-value account. Unless a specific offer says otherwise, unused plan credits cannot be separately redeemed for cash or transferred to another account. Any trial conversion or first paid charge must be shown before you confirm an order.
7. Orders and payment providers
Before you complete a purchase, checkout will show the product, price, billing interval, taxes where applicable, and the amount due. We use third-party payment providers and may use a merchant of record or authorized reseller. The seller or payment provider for a transaction is identified at checkout and on the receipt. Its buyer terms may also govern the purchase, payment, taxes, invoicing, and refunds.
We provide access to the Bunlead Service after a successful purchase and any necessary account setup. The payment provider may decline or cancel a transaction for failed authorization, suspected fraud, or legal restrictions. Do not send payment-card details to Bunlead support.
8. Subscriptions and cancellation
Where a paid plan is sold as a recurring subscription, it renews at the interval and price shown at checkout until canceled. By confirming the order, you authorize the payment provider to charge the payment method for the initial and recurring terms, including applicable taxes. Any material price change will be communicated as required by law before it applies.
You can request cancellation through the billing controls available in your account, the subscription-management link on your receipt, or support@bunlead.com. Request cancellation before the next renewal to stop future charges. Access after cancellation, including any remaining credits, follows the plan and checkout terms shown when you purchased. Cancellation does not itself refund a charge already made.
9. Refunds and billing issues
If you were charged incorrectly or twice, or cannot access a paid Service after purchase, contact support@bunlead.com with your account email and receipt or transaction number. We will review the issue and work with the payment provider to correct a verified error or restore access. Other refund requests are reviewed under the terms shown at checkout and applicable law. Any mandatory consumer rights remain unaffected.
Approved refunds are generally returned by the payment provider to the original payment method. The time it takes to appear depends on that provider and your bank.
10. Ownership and license
Bunlead and its licensors own the Service, including its software, interface, documentation, trademarks, and data compilations, except for Customer Data. While you comply with these Terms and your plan, we grant you a limited, non-exclusive, non-transferable right to use the Service for your internal business purposes. You may not copy, reverse engineer, distribute, sublicense, or create a competing service from Bunlead except where law permits.
11. Third-party services
The Service may use or link to third-party websites, data sources, payment services, and integrations. We do not control their availability or policies. Your use of a connected service is subject to its own terms, and you are responsible for maintaining any account or permission it requires.
12. Suspension and termination
We may suspend or end access if you materially breach these Terms, fail to pay, create a security or legal risk, engage in fraud, or misuse the Service. Where practical and lawful, we will provide notice and a chance to resolve the problem. We may act immediately when needed to prevent harm. You may stop using the Service at any time and cancel a paid subscription as described above.
13. Data quality and disclaimers
Bunlead aims to provide useful professional data, but third-party and public information can change or contain errors. You should review information before relying on it or contacting someone. To the extent permitted by law, the Service is provided “as is” and “as available” without a guarantee that it will be uninterrupted, error-free, or produce a particular business result. This does not exclude any rights or warranties that law does not allow us to exclude.
14. Liability
To the extent permitted by law, Bunlead is not liable for indirect or consequential losses, including lost profits, business opportunities, or data, arising from use of the Service. Our total liability relating to the Service will not exceed the amount you paid for it in the 12 months before the event giving rise to the claim. These limits do not apply where law prohibits them, including liability that cannot lawfully be excluded.
15. Changes to these Terms
We may update these Terms prospectively and will post the new version with its effective date. We will give additional notice of material changes when required. Continued use after the effective date means you accept the revised Terms; if you disagree, stop using the Service and cancel before your next renewal.
16. General terms and contact
These Terms and the policies or purchase terms incorporated into them form the agreement for your use of the Service. If one provision is unenforceable, the rest remain effective. Our failure to enforce a provision is not a waiver. Mandatory rights under applicable law continue to apply.
For product, account, billing, cancellation, or refund help, email support@bunlead.com. You may also use the support contact on your payment receipt for transaction-specific questions.
Email support@bunlead.com.